Last updated: 8 November 2026
Delivery area
This English version of our website is for customers in the United Kingdom.
Delivery options and costs
- Free tracked delivery on every order, delivered to your door.
- Estimated delivery time: [TO BE CONFIRMED] working days from dispatch.
Prices include all taxes and import charges: you will not be asked to pay anything extra on delivery.
Tracking
As soon as your order ships, you receive an email with your tracking number. Tracking can take 24 to 48 hours to activate.
Delivery address
Please check your address carefully (house number, flat, postcode, name on the letterbox). If you spot a mistake, email us as soon as possible: we will correct it if the parcel has not yet left.
Parcel not received or damaged
What to do is explained in our Returns and refunds policy: free replacement or full refund if your parcel is lost or arrives damaged.
Any questions?
Email us at contact@dermasilec.com, quoting your order number.