HELP AND ADVICE

Frequently asked questions

Here you'll find answers to the most common questions about DERMASILEC Correcting Cream, its two actives, azelaic acid and niacinamide, and hormonal dark spots.

The actives: azelaic acid and niacinamide

What is azelaic acid?

It's an active found naturally in grains such as wheat, barley and rye. It has been used in skincare for over 30 years, especially to even out skin tone.

How does it work on dark spots?

It gradually fades the look of dark spots and evens out skin tone, without lightening the skin around them. It's also loved for its antioxidant properties and soothing effect.

Why 15%?

We chose to use azelaic acid at 15% to help fade the look of dark spots, in a formula designed for regular use, morning and evening. Results appear gradually, alongside daily sun protection.

And what does niacinamide do?

Niacinamide, or vitamin B3, complements azelaic acid: it limits the rise of dark spots to the surface of the skin and helps keep it calm. The two actives work together for a more even skin tone.

How to use

How do I use it?

Apply a thin layer morning and evening to clean, dry skin on the areas concerned, avoiding the eye area. In the morning, always finish with SPF 50 sun protection: the sun is the number one trigger of dark spots.

Should I do a patch test before first use?

We always recommend it for any new skincare: apply a small amount to the inside of your elbow and wait 24 hours before using it on your face.

Is a slight tingling normal?

A slight, temporary tingling is common with azelaic acid, especially in the first few days, and usually fades as your skin gets used to it. If needed, start by applying it every other evening. If discomfort continues, stop and ask a healthcare professional for advice.

How long before I see results?

Every skin is different. Azelaic acid works gradually: regular use over several weeks brings a more even-looking tone and less visible dark spots.

Hormonal dark spots and skin tolerance

What are hormonal dark spots?

They are brown spots that appear when your hormonal balance changes: during pregnancy (often called the pregnancy mask), after baby, on the pill or as menopause approaches. They usually show on the cheeks, forehead or above the lip, and darken in the sun. DERMASILEC was designed for them.

Which skin is it for?

It's designed for skin with dark spots and an uneven tone, especially when hormones are involved: pregnancy, postpartum, the pill or perimenopause. It suits every skin tone, from the fairest to the deepest.

Is it suitable for sensitive skin?

Its gentle texture is designed to respect your skin's balance. If your skin is very reactive, do the elbow patch test first and, if in doubt, ask a healthcare professional for advice.

Can I use the cream during pregnancy and breastfeeding?

Yes. DERMASILEC Correcting Cream can be used during pregnancy, then throughout the postpartum period and while breastfeeding. If in doubt, feel free to ask your doctor or midwife.

Offers and orders

What are your offers?

Three options, all with free tracked delivery to the UK: 1 cream for €44, the Duo for €69 (2nd cream for €25) and the 12-week programme for €89 (3 creams, the 3rd for €20), ideal for a full routine.

Do you offer a guarantee?

Yes. You have 90 days from delivery to try the cream. If you're not happy, contact us and we'll refund you.

Can't find the answer to your question?

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